Getting your documents ready

Key points

• Most lenders ask for proof of identity, income or business performance, and what you own and owe.
• The exact list depends on the lender, the loan and your situation.
• Clear, complete and recent copies help avoid delays.
• If something is missing, say so early and explain why.

Why documents matter

Documents are how a lender checks what you tell them. They back up your income, your costs and your plans. When documents are clear and complete, there are usually fewer questions. When they are missing or hard to read, things often slow down.

Our document checklist lets you pick your situation and tick off each item as you find it. You can print it too.

The main groups of documents

Identity

Lenders need to know who you are. This usually means government-issued photo ID, and sometimes a second form of ID. For a business, they may also need details of the directors, owners or partners.

Income and ability to repay

For a person, this can include payslips, bank statements and tax returns. If you are self-employed, it may mean tax returns and financial statements for the business.

Business documents

Business applicants are often asked for registration details, financial statements (profit and loss, balance sheet), business bank statements and tax records. Some lenders also ask for a list of who owes you money and who you owe.

Larger or secured loans

If an asset will back the loan, you may need proof of ownership, a valuation, insurance details and a quote or invoice for anything you are buying.

Tips that make it easier

• Make one folder. Keep everything in one place, on paper or on your computer.
• Use clear copies. Include every page of a statement and both sides of ID cards.
• Check dates. Lenders usually want recent statements. Ask what period they need.
• Name files simply. For example, "Bank statement - March" is easier to find than "scan0012".
• Keep the originals. Send copies, and keep the originals somewhere safe.
• Write a short note. One page on what the loan is for and how you plan to repay it can help.

If something is missing

It happens. Maybe your latest tax return is not done yet, or a statement is lost. Do not leave it out quietly. Tell the lender or broker what is missing, why, and when you expect to have it. They may accept something else in the meantime.

Your accountant can often help with financial statements and tax records. Your bank can usually provide copies of statements.

Keeping your documents safe

Your documents contain personal and financial details. Only send them through a secure channel you trust. Be careful with email, and never send documents in reply to an unexpected message asking for them.

Our security page explains how we protect what you share with us, and our privacy page explains how we use it.

Where documents fit in the bigger picture

Documents are one part of how lenders look at an application. The others include your ability to repay, your history, any security and the purpose of the loan. Read How lenders look at an application for the full picture.